Dream Dental Care at 300 West Broadway #30 in Council Bluffs, Iowa
Dream Dental Care is healthcare, which located in Iowa. They address is 300 West Broadway #30.
On this page you can see full information about Dream Dental Care in 300 West Broadway #30, Iowa: customer reviews, opening times, drive directions, photos, contacts etc.
Phone: +1 712-256-9639
Address:
300 West Broadway #30,Council Bluffs, Iowa
51503 Get directions
Web site: dreamdentalcarecb.com
Categories: Dentist
Customer Reviews about Dream Dental Care
- ✪ ✪ ✪ ✪ ✪I had appointments scheduled for myself and my son last Friday. I called to confirm the appointment as they require. At the time of the call, I was told 1pm. I called BACK to confirm a 2nd time because I had 12pm in my phone. The office confirmed, yes, 1pm was our appointment time. I arrived Friday at 10 to 1. The receptionist said ohhhh, they have been trying to get ahold of you. I had no missed calls on my cell phone. She stated my son's appointment was actually at noon. I told her about the call confirming and how I had called back to double check the time. She kind of brushed me off and I went to the waiting room. Someone else came out to the waiting room to tell me they had a "scheduling conflict" or something of the sort and would not be able to complete our appointments as they were scheduled. At that time, I was furious and just walked out. I had taken off of work and taken my son out of school only to be told our appointments needed to be changed. When I got home, I did have 2 messages on my home phone from THAT day. I WORK during the day and am positive they had my cell and possibly work phone on file as well. Then I called today to have our records transferred to another office. I was told it would be $25 to pick up my sons records!!!! I work in a physicians office and records are transferred all the time between providers without a charge to the patient. I don't know how this office is able to make this charge. But, I cancelled all of my families future appointments here and want to be sure everyone is aware of the unprofessional behavior of their office. When I called today, besides the insane charge, the person who I spoke with was EXTREMELY rude. Even asking me at one point if she could speak now. Totally inappropriate.December 21, 2016by Melanie Goans
How would you rate this service?
☆ ☆ ☆ ☆ ☆ Opening hours Closed now
Tomorrow: 08:00 am — 05:00 pm
| Monday | 08:00 am — 05:00 pm |
| Tuesday | 08:00 am — 05:00 pm |
| Wednesday | 08:00 am — 05:00 pm |
| Thursday | 08:00 am — 05:00 pm |
| Friday | 08:00 am — 05:00 pm |